ClaimCart Inc.
Intellectual Property Policy

Effective Date: September 9, 2026

Last Updated: September 9, 2026

At ClaimCart Inc. (“ClaimCart,” “we,” “our,” or “us”), we respect intellectual property rights and expect every user of ClaimCart to do the same. This ClaimCart Intellectual Property Policy (“Policy”) explains your responsibilities when uploading content to ClaimCart, how to report alleged intellectual property infringement, and how ClaimCart responds to those reports. This Policy forms part of our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service.

ClaimCart is a hosting platform. Sellers upload their own content to private storefronts and share those storefronts with their own customers. ClaimCart does not create, select, review, approve, or have prior knowledge of that content before it is published (other than the limited Global Catalog suitability review described in the Terms of Service, which is not a review of rights), and has no relationship with the direct sales companies, manufacturers, or brands whose products Sellers may offer.

User Responsibility

You are solely responsible for all content you upload, publish, or make available through ClaimCart, including but not limited to:

  • Product photographs

  • Logos

  • Brand names

  • Product descriptions

  • Marketing materials

  • Graphics

  • Videos

  • Documents

  • Digital downloads

  • Any other content displayed in your storefront

By uploading content to ClaimCart, you represent and warrant that:

  • You own the content, or

  • You have obtained all necessary rights, permissions, licenses, or authorizations to use and display the content in the way you are using it on ClaimCart.

You are responsible for ensuring that your content does not infringe the copyright, trademark, patent, trade secret, publicity rights, or other intellectual property rights of any person or organization. Finding an image online, receiving it from a company, or being a consultant or customer of a brand does not by itself give you the right to use that image or that brand’s logo.

Each time you upload content, you confirm the representations in this section. We recommend keeping records of where your content came from and of any permission you rely on, so that you can respond if a complaint is made.

If you submit a listing to the Global Catalog, you are also confirming that you have the right to allow other Sellers to use that listing, including its images and descriptions, on their own storefronts, as described in the Terms of Service. If you add a Global Catalog listing to your storefront, you remain responsible for confirming that you are authorized to sell that product and to use that content.

Copyright and Trademark Rights

ClaimCart respects the intellectual property rights of businesses, creators, brands, and organizations.

Users may not upload or use copyrighted materials, trademarks, logos, brand names, images, product descriptions, or other protected content unless they have the legal right or permission to do so.

Many ClaimCart users may sell products on behalf of direct sales companies, manufacturers, or other businesses. It is each user’s responsibility to ensure their use of company materials complies with any agreements, licenses, consultant policies, or applicable laws.

ClaimCart does not verify whether users have permission to use specific content, does not monitor storefronts (other than reviewing listings submitted to the Global Catalog for suitability), and does not provide any licence to use third-party content.

Direct Sales Companies and Brand Names

ClaimCart is not affiliated with, sponsored by, licensed by, or endorsed by any direct sales company, manufacturer, or brand. References to a brand on a storefront are made by the Seller, not by ClaimCart.

If you are an independent consultant, representative, or distributor for a direct sales company, or you resell products made by someone else, you agree that:

  • You will use a brand’s name only to truthfully identify genuine products that you have the right to sell, and only in a way that complies with your agreement with that company and its policies for independent sellers.

  • You will not use a brand’s logo, official product photography, catalogue images, videos, or marketing copy unless the brand has given you permission to use those materials on third-party sites. When in doubt, use your own photographs and your own descriptions.

  • You will not describe your storefront as an official, authorized, or sponsored site of any brand, and you will not use a brand’s name in your storefront name or link in a way that suggests the brand operates or endorses it.

  • You will not offer counterfeit goods, replicas, or products marketed as “dupes,” “inspired by,” or “compare to” a branded product using that brand’s name, logo, packaging, or images.

  • You are responsible for any consequences under your consultant or distributor agreement of selling through ClaimCart, and ClaimCart will not be liable for any action a company takes against you.

If you make your own products, you represent and warrant that your product designs, names, images, and descriptions are your own or are used with permission, and that your products do not copy protected designs, characters, logos, or artwork belonging to others.

ClaimCart may cooperate with direct sales companies, manufacturers, and brands that submit complaints under this Policy, and may remove content or suspend accounts at a brand’s request where we reasonably believe that the content breaches this Policy, even if no court has found infringement.

Reporting Intellectual Property Infringement

If you believe content available through ClaimCart infringes your intellectual property rights, you may submit a written notice to us.

Your notice must include:

  • Your name, mailing address, and contact information (and, if you are acting for the rights holder, the name of the rights holder and your authority to act).

  • Identification of the intellectual property you believe has been infringed (for example, the work, the registered or unregistered trademark, or the design) and your interest or right in it.

  • Identification of the content you believe infringes your rights, including the storefront or page where it appears (a URL or storefront link) and the date and time you found it.

  • A description of why you believe the content infringes your rights.

  • Any supporting documentation that will help us investigate your claim.

  • A statement that you have a good-faith belief that the use is not authorized by the rights holder, its agent, or the law, and that the information in your notice is accurate.

By submitting a report, you acknowledge that misrepresenting a claim of infringement may expose you to liability under applicable law.

Notices must not contain an offer to settle, a request or demand for payment or for personal information, or a link to any such offer, request, or demand. We are not required to act on notices that do not meet these requirements.

Intellectual property complaints should be sent to:

info@claimcart.com (subject line: “IP Complaint”)

Canadian notice-and-notice regime

Where a notice of claimed copyright infringement complies with the requirements of the Copyright Act (Canada), ClaimCart will forward the notice electronically to the Seller responsible for the content as soon as feasible, will inform the claimant that it has done so (or explain why it could not), and will retain records identifying the Seller for the period required by the Copyright Act. Forwarding a notice is a legal requirement and is not a finding by ClaimCart that infringement has occurred. ClaimCart will not disclose a Seller’s identity to a claimant without the Seller’s consent, a court order, other legal process, or as otherwise required by law.

United States copyright claims

If you are located in the United States and wish to submit a notice under the Digital Millennium Copyright Act, you may send a notice containing the information required by 17 U.S.C. § 512(c)(3) to the address above. Counter-notices may be sent to the same address and must include the information required by 17 U.S.C. § 512(g)(3). If ClaimCart receives a valid counter-notice, it will forward a copy to the original complainant and, unless the complainant notifies ClaimCart within 10 business days that it has filed a court action, ClaimCart may restore the removed content not less than 10 nor more than 14 business days after receiving the counter-notice.

Our Response

After receiving a report, ClaimCart may, at its sole discretion:

  • Review the reported content.

  • Request additional information from the reporting party.

  • Request additional information from the user who uploaded the content.

  • Forward the report to the user who uploaded the content.

  • Temporarily disable access to the reported content.

  • Remove content that we reasonably believe infringes intellectual property rights or breaches this Policy.

  • Suspend or terminate accounts that repeatedly violate this policy or our Terms of Service.

ClaimCart is not required to resolve ownership disputes between users or third parties and may decline to take action where ownership or authorization cannot reasonably be determined. ClaimCart is not a court and does not decide whether infringement has occurred. Our decision to remove, restore, or leave content in place is not legal advice and does not affect the rights of the claimant or the user against each other.

To the maximum extent permitted by law, ClaimCart will not be liable to any user, claimant, or third party for any action taken or not taken under this Policy, including for removing or disabling content, forwarding a notice, or suspending an account, and any such action is presumed to be taken in good faith. You agree to indemnify ClaimCart as set out in the Terms of Service for any claim arising from your content or your complaint.

If Your Content Is Removed

If your content has been removed because of an intellectual property complaint and you believe the removal was made in error or that you have the legal right to use the material, you may submit a written response along with any supporting documentation within 10 business days of our notice to you (or such longer period as ClaimCart may allow in its discretion). Your response must identify the removed content, explain why you believe you have the right to use it, and include a statement that the information you provide is accurate.

ClaimCart will review the information provided and determine, in its sole discretion, whether the content should remain removed or be restored. We aim to respond within 10 business days of receiving a complete response, but a delay in responding does not create any claim or right against ClaimCart. If the claimant has started legal proceedings, we may keep the content disabled until those proceedings are resolved.

False or Misleading Reports

ClaimCart reserves the right to reject intellectual property complaints that are incomplete, fraudulent, misleading, made in bad faith, or intended to interfere with another user’s lawful use of the Service.

Submitting false or intentionally misleading claims may result in the rejection of future complaints or other actions deemed appropriate by ClaimCart. A person who knowingly submits a false complaint may also be liable to the affected user and to ClaimCart under applicable law, and agrees to indemnify ClaimCart for any costs, losses, or liabilities arising from the false complaint.

Repeat Violations

ClaimCart reserves the right to suspend or permanently terminate accounts that repeatedly upload content that infringes the intellectual property rights of others or otherwise violates this policy. As a guideline, an account that receives three complaints that ClaimCart considers credible within any 12-month period may be terminated, and ClaimCart may terminate sooner for serious or deliberate infringement. No refund will be given for any remaining subscription period.

Requests for User Information

ClaimCart will not disclose a Seller’s identity, contact details, or account information to a complainant except with the Seller’s consent, in response to a court order or other legal process, or as otherwise required by law. Rights holders who wish to identify a Seller should obtain the appropriate order from a court of competent jurisdiction.

No Legal Advice

ClaimCart does not provide legal advice regarding copyrights, trademarks, licensing, or intellectual property ownership.

Users are solely responsible for ensuring they have the legal right to use all content uploaded to the platform and should seek independent legal advice if they have questions about their rights.

ClaimCart’s Intellectual Property

The ClaimCart name, logo, website, software, and design are owned by ClaimCart Inc. All rights in and to those materials are reserved. You may not use the ClaimCart name or logo without our prior written permission, except to state truthfully that your storefront is powered by ClaimCart.

Changes to This Policy

We may update this Intellectual Property Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

When we make changes, we will post the updated policy on this page and revise the “Last Updated” date above. Material changes will also be notified in accordance with our Terms of Service. Your continued use of ClaimCart after the updated Policy takes effect constitutes your acceptance of the changes.

Contact Us

If you have questions about this Intellectual Property Policy or wish to report an intellectual property concern, please contact us:

ClaimCart Inc.

PO BOX 54063 RPO Walker
Edmonton, Alberta, T6X 2V6, Canada

Email: info@claimcart.com