ClaimCart Inc.
Terms of Service

Effective Date: September 9, 2026

Last Updated: September 9, 2026

These ClaimCart Terms of Service (“Terms”) are a legally binding agreement between you and ClaimCart Inc. and govern your access to and use of the ClaimCart website (claimcart.com), applications, storefront tools, and related services (together, the “Services”) provided by ClaimCart Inc. (“ClaimCart,” “we,” “our,” or “us”). By clicking “I agree” (or a similar button or checkbox), creating an account, subscribing, or otherwise accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, our Intellectual Property Policy, and our Refund & Cancellation Policy, each of which is incorporated into these Terms by reference. If you are using the Services on behalf of a business, you represent that you have authority to bind that business, and “you” includes that business. If you do not agree to these Terms, you must not use the Services.

ClaimCart is a subscription software tool. It allows independent sellers (“Sellers”) to create a private storefront, upload their own product listings, and share a link with their customers, who may then claim items from that storefront (“Visitors”). ClaimCart does not sell any products, does not process or hold payments for products, and is not a party to any transaction between a Seller and a Visitor. ClaimCart is not affiliated with, sponsored by, or endorsed by any direct sales company, manufacturer, or brand whose products may be offered by Sellers. Storefronts are accessible only through the link a Seller shares and are not listed on claimcart.com or indexed by search engines.

1. Eligibility

To use ClaimCart, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.

  • Have the legal authority to enter into these Terms.

  • Provide accurate and current account information.

  • Agree to maintain the security of your account credentials.

  • Not be barred from using the Services under applicable law, and not have previously been suspended or removed from the Services.

  • If you subscribe as a Seller, be using the Services for business or commercial purposes (selling goods to your own customers) and not for personal, family, or household purposes.

You are responsible for all activity that occurs under your account.

2. User Accounts

To access certain features of ClaimCart, you must create an account.

You agree to provide accurate, current, and complete information when creating your account and to keep your information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been accessed without your authorization, you must notify us immediately at info@claimcart.com.

You may not share your account with others or allow another person to use your account unless expressly permitted by ClaimCart.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are used in a manner that may harm ClaimCart, its users, or others. We may require you to verify your email address or phone number before you can use certain features, and we may suspend or remove accounts that we reasonably believe were created by automated means, in bulk, or with false information.

3. Subscriptions and Billing

Some features of ClaimCart require a paid subscription. ClaimCart may offer multiple subscription plans with different features and pricing, which are described on our website and may change from time to time. Prices are stated in Canadian dollars unless a different currency is shown at checkout and exclude applicable taxes (including GST/HST and any sales tax), which will be added where required.

ClaimCart may offer free trials for eligible users. Free trial eligibility, duration, and availability are determined by ClaimCart and may be changed or discontinued at any time. Unless otherwise stated, at the end of your free trial your selected subscription will automatically begin, and your payment method will be charged unless you cancel before the trial ends. We will tell you the length of the trial and the price that will apply after it ends before you start the trial. Our current free trial is 14 days. A payment method is collected when you start the trial, and we will send you a reminder email before the trial ends and your paid subscription begins.

By subscribing to a paid plan, you agree to pay all applicable fees associated with your selected subscription. Subscription fees are billed in advance and are processed securely by our third-party payment provider. By providing a payment method, you authorize us and our payment provider to charge that payment method for all subscription fees, taxes, and other amounts you owe us.

Unless otherwise stated, subscriptions automatically renew at the end of each billing period (monthly or annual, depending on your plan) at the then-current price for your plan until cancelled.

You may cancel your subscription at any time through your ClaimCart account. Cancellation will take effect at the end of your current billing period, and you will continue to have access to paid features until that time. Cancellation, refund, and billing error procedures are set out in more detail in our Refund & Cancellation Policy.

If a subscription payment cannot be successfully processed, ClaimCart may suspend or limit access to paid features until payment is successfully received. If payment is not received within 14 days of the due date, we may cancel your subscription.

ClaimCart reserves the right to change subscription plans, features, and pricing at any time. If pricing changes affect your subscription, we will provide at least 30 days’ notice by email or through your account before the new pricing takes effect. If you do not agree to a price change, you may cancel your subscription before it takes effect.

Unless otherwise stated, subscription fees are non-refundable except where required by applicable law or as set out in our Refund & Cancellation Policy.

4. User Responsibilities

You are responsible for all content you upload, publish, or share through your ClaimCart storefront, including product photographs, logos, brand names, product descriptions, pricing, and any other text, images, or media (“Your Content”).

By using ClaimCart, you agree that you will:

  • Provide accurate and truthful information.

  • Maintain the security of your account.

  • Ensure you have the necessary rights or permission to upload any content, including images, logos, product descriptions, and other materials.

  • Comply with all applicable laws and regulations, including consumer protection, product safety, labelling, tax, anti-spam, and privacy laws that apply to your sales to your customers.

  • Use ClaimCart only for lawful business purposes.

  • Comply with our Intellectual Property Policy and with any agreement, policy, or licence between you and any company, manufacturer, or brand whose products you offer.

You agree that you will not:

  • Upload illegal, fraudulent, or misleading content.

  • Upload or share content that contains nudity, sexually explicit material, or other adult content, or that is hateful, harassing, threatening, or violent.

  • Infringe on the intellectual property rights of others.

  • Impersonate another person or business, or misrepresent your identity or affiliation, including by suggesting that your storefront is operated, sponsored, or endorsed by ClaimCart or by any brand or company.

  • Sell or promote counterfeit, replica, “dupe,” stolen, recalled, or unauthorized products through ClaimCart.

  • Offer products that are unlawful to sell in your jurisdiction or your customer’s jurisdiction, or products in any category that we prohibit from time to time (which may include alcohol, cannabis, tobacco and vaping products, weapons, prescription drugs, and adult content).

  • Attempt to gain unauthorized access to ClaimCart or interfere with its operation.

  • Attempt to copy, reverse engineer, modify, or exploit any part of the ClaimCart platform except as permitted by law.

  • Upload, transmit, or distribute viruses, malware, malicious code, spam, or any other harmful or disruptive content or code.

  • Use bots, scripts, scrapers, or other automated means to create accounts, access the Services, submit claims, or collect data, or create accounts using false information, in bulk, or on behalf of another person without their authority.

  • Use contact information collected through your storefront to send commercial electronic messages without the consent required under Canada’s Anti-Spam Legislation or other applicable law.

  • Engage in any activity that could harm ClaimCart, its users, or third parties.

Failure to comply with these Terms may result in the suspension or termination of your account.

5. Independent Sellers, Brands, and Product Responsibility

Many Sellers are independent consultants, representatives, or distributors of direct sales companies, or are makers selling their own handmade or home-produced goods. You acknowledge and agree that:

  • ClaimCart has no relationship with, and does not act for, any direct sales company, manufacturer, or brand. We do not hold any licence from those companies to use their names, logos, product images, or marketing materials, and we do not grant you any such licence.

  • You are solely responsible for determining whether your consultant, distributor, or reseller agreement, and the policies of any brand whose products you sell, permit you to sell those products through a storefront like ClaimCart and to use that brand’s name, logos, images, and descriptions. ClaimCart does not review those agreements and makes no representation about what they allow.

  • You will use a brand’s name only to truthfully identify genuine products that you are authorized to sell, and you will not present your storefront as an official, authorized, or sponsored site of any brand unless that is true.

  • You will not offer counterfeit goods, replicas, or products marketed as “dupes” of a branded product using that brand’s name, logo, packaging, or images.

  • You are solely responsible for the products you offer, including their quality, safety, authenticity, description, pricing, labelling, and compliance with applicable law (including, in Canada, the Canada Consumer Product Safety Act and applicable food, cosmetics, and labelling rules), and for any warranty, return, or refund you choose to offer your customers.

  • ClaimCart does not inspect, verify, authenticate, or approve any product or content, and does not monitor storefronts. The only content ClaimCart reviews before it is published is a listing that a Seller submits to the Global Catalog, as described in Section 6. Any removal of content by ClaimCart is done as a courtesy or under our policies and does not mean ClaimCart has assessed whether the content was lawful.

If ClaimCart receives a complaint from a brand, rights holder, or other third party about Your Content or your products, we may share information about the complaint with you and may remove the content, restrict your storefront, or terminate your account in accordance with our Intellectual Property Policy. We may also be required by law to forward notices to you or to preserve records relating to your account.

6. Intellectual Property

ClaimCart and its website, software, branding, logos, text, graphics, and other content (excluding Your Content) are owned by or licensed to ClaimCart Inc. and are protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes during your subscription.

Your use of ClaimCart does not give you ownership of any part of the Services.

You retain ownership of Your Content, being the content you upload to your storefront, including product images, logos, descriptions, and other materials. By uploading Your Content to ClaimCart, you grant us a limited, non-exclusive, worldwide, royalty-free, sublicensable (to our service providers only) license to host, store, copy, reformat, resize, display, transmit, and process Your Content solely for the purpose of operating, maintaining, securing, and improving the Services and displaying your storefront to the Visitors you share it with. This licence ends when you delete Your Content or close your account, except that we may retain copies in routine backups and as required by law or our data retention practices for a reasonable period. To the extent permitted by law, you irrevocably waive (and agree not to assert against us, our service providers, and our successors and assigns) any moral rights in Your Content in connection with our exercise of this licence.

You represent and warrant that you own, or have the necessary rights and permissions to use, all content you upload to ClaimCart, and that Your Content and your use of the Services do not and will not infringe or misappropriate any copyright, trademark, trade secret, right of publicity, or other right of any third party, or breach any agreement you have with a third party. You are solely responsible for ensuring that any images, logos, trademarks, product descriptions, videos, or other content you upload do not infringe the intellectual property or other rights of any third party. ClaimCart is not responsible for verifying ownership or obtaining permission for content uploaded by users, and has no obligation to monitor Your Content.

If you believe that content available through ClaimCart infringes your copyright, trademark, or other intellectual property rights, please follow the process in our Intellectual Property Policy. We may investigate the matter and, where appropriate, remove or disable access to the content while we review the claim. ClaimCart will not be liable to you or anyone else for removing, disabling, or declining to remove content in good faith under that policy.

ClaimCart reserves the right to remove or disable access to any content that we reasonably believe infringes the intellectual property rights of another person or otherwise violates these Terms of Service, with or without notice.

If you provide us with feedback, suggestions, or ideas about the Services, you agree that we may use them without restriction or compensation to you.

Global Catalog. ClaimCart may offer a shared product catalogue (the “Global Catalog”) to which Sellers can submit product listings so that other Sellers can add those listings to their own storefronts. If you submit a listing to the Global Catalog, you grant ClaimCart and every other Seller who uses the Services a non-exclusive, royalty-free, worldwide licence to copy, display, and use that listing, including its images and descriptions, on their storefronts for as long as the listing remains in the Global Catalog, and you represent and warrant that you have the right to grant that licence.

Listings submitted to the Global Catalog are reviewed by ClaimCart for suitability before they are published. That review is limited to suitability for the catalogue and is not a verification of the accuracy of the listing, the authenticity of the product, or your rights in the content. Sellers who add a Global Catalog listing to their storefront remain responsible for confirming that they are authorized to sell the product and to use the content. ClaimCart may edit, decline, or remove any Global Catalog listing at any time.

7. Storefront Visitors and Claims

If you access a storefront through a link shared by a Seller and claim one or more items, you are a Visitor. To claim an item, you will be asked to create a Visitor account with your name, email address, and phone number, and to provide a shipping address when you finalize your claim. When you claim items, ClaimCart notifies the Seller. ClaimCart does not itself contact you about your claim; updates to the status of your claim are shown in your Visitor account. As a Visitor, you agree that:

  • Claiming an item is a request to the Seller and is not a purchase from ClaimCart. Any sale, payment, pickup, shipping, or refund is arranged directly between you and the Seller, outside the Services, and ClaimCart is not a party to it.

  • ClaimCart does not verify any Seller or any product, and does not guarantee the identity of a Seller or the availability, quality, safety, authenticity, or legality of any product.

  • Any information you enter when claiming an item is provided to the Seller, who is responsible for how they use it, as described in our Privacy Policy.

  • You will use storefronts only for lawful purposes and will not scrape, copy, or reuse storefront content without the Seller’s permission.

  • Sections 1, 2, 4, 9, 10, 13, and 14 of these Terms apply to your use of the Services as a Visitor.

8. Account Suspension and Termination

You may stop using ClaimCart or cancel your subscription at any time.

ClaimCart reserves the right to suspend, restrict, or terminate your account if you:

  • Violate these Terms or our policies.

  • Provide false or misleading information.

  • Use ClaimCart for unlawful or fraudulent activities.

  • Infringe upon the rights of others, or are the subject of repeated intellectual property complaints.

  • Engage in conduct that may harm ClaimCart, its users, or third parties.

  • Fail to pay subscription fees when due.

Where appropriate, we may provide notice and an opportunity to resolve the issue before taking action. However, we reserve the right to suspend or terminate accounts immediately when necessary to protect ClaimCart, our users, or comply with legal obligations.

Termination of your account does not relieve you of any outstanding payment obligations incurred before termination. If we terminate your account for a breach of these Terms, you will not be entitled to a refund of any prepaid fees.

On termination or expiry of your subscription, your storefront will no longer be accessible to Visitors and your licence to use the Services ends. We may retain and then delete Your Content and account data in accordance with our Privacy Policy. You can export your product listings from your account at any time before your subscription ends. We recommend that you keep your own copies of Your Content, as we are not obligated to provide it to you after termination. Sections that by their nature should survive termination (including Sections 3, 5, 6, 9, 10, 11, 13, 14, and 16) will survive.

9. Disclaimers

ClaimCart is provided on an “as is” and “as available” basis, without warranties or conditions of any kind. To the fullest extent permitted by law, ClaimCart disclaims all warranties and conditions, whether express, implied, or statutory, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. While we strive to provide a reliable and secure service, we do not guarantee that the Services will always be available, uninterrupted, error-free, or free from harmful components.

ClaimCart does not guarantee any specific business results, sales, customer growth, or financial success from using the Services.

You are solely responsible for your storefront, the products you offer, your customer interactions, and your compliance with applicable laws and regulations.

ClaimCart provides a platform that allows users to create and manage their storefronts but is not a party to transactions between sellers and their customers. ClaimCart does not process payments between buyers and sellers, hold customer funds, guarantee payment, guarantee delivery, or verify the quality, safety, legality, authenticity, or accuracy of products or services offered through user storefronts. ClaimCart does not endorse any Seller, storefront, or product, and the appearance of a brand name or product on a storefront does not mean that the brand has authorized the Seller or is associated with ClaimCart.

Any dispute regarding payment, non-payment, refunds, chargebacks, product quality, shipping, delivery, returns, or fulfillment is solely between the buyer and the seller. ClaimCart is not responsible for resolving these disputes or issuing refunds or compensation related to transactions conducted through the platform. You release ClaimCart and its directors, officers, employees, affiliates, and service providers from any claims, demands, liabilities, damages, losses, costs, and expenses arising out of or connected with any dispute between you and another user or a third-party brand, to the fullest extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ClaimCart Inc., its directors, officers, employees, contractors, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services, Your Content, the content or conduct of any other user, or any product offered through a storefront, whether based in contract, tort (including negligence), statute, or any other legal theory.

This includes, but is not limited to, loss of profits, loss of revenue, loss of business opportunities, loss of customers, loss of goodwill, loss of data, business interruption, or other commercial damages. ClaimCart is not liable for losses resulting from scheduled maintenance, service interruptions, technical issues, or security incidents, or from internet outages, natural disasters, or other events beyond our reasonable control, even if ClaimCart has been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the total amount you paid to ClaimCart during the six (6) months immediately preceding the event giving rise to the claim, and (b) CAD $100.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, these limitations will apply only to the extent permitted by applicable law. Nothing in these Terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

11. Indemnification

You agree to defend, indemnify, and hold harmless ClaimCart Inc., its directors, officers, employees, affiliates, and service providers from and against any third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your use of ClaimCart.

  • Your violation of these Terms or any of our policies.

  • Your violation of any applicable law or regulation.

  • Your Content, including any claim that Your Content infringes or misappropriates the rights of a third party, or any content you upload or share through ClaimCart.

  • The products you offer, your storefront, and any transaction, communication, or dispute between you and your customers.

  • Your breach of any agreement, licence, or policy between you and a direct sales company, manufacturer, or brand.

  • Your infringement of the rights of any third party.

You must promptly notify ClaimCart in writing of any claim that may be subject to indemnification under these Terms. We may assume the exclusive defence and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defence. You may not settle any claim in a way that imposes obligations on ClaimCart without our prior written consent.

12. Changes to the Services and These Terms

We may modify, update, suspend, or discontinue any part of ClaimCart at any time, without liability to you.

We may also add, remove, or modify features and functionality as ClaimCart continues to evolve. We are not obligated to maintain any particular feature or service indefinitely.

We may also update these Terms of Service from time to time to reflect changes to our Services, business practices, or legal requirements.

When we make material changes, we will update the Last Updated date at the top of these Terms and will notify you by email or through a notice in your account at least 30 days before the changes take effect, unless the change is required by law or addresses a security issue, in which case it may take effect sooner. Continued use of ClaimCart after updated Terms become effective constitutes your acceptance of those changes.

If you do not agree with the updated Terms, you must stop using the Services and may cancel your subscription before the changes take effect.

13. Governing Law and Disputes

These Terms of Service and your use of ClaimCart are governed by the laws of the Province of Alberta and the applicable laws of Canada, without regard to conflict of law principles.

This Agreement applies to users worldwide. By using the Service, you acknowledge that you are responsible for complying with any local laws applicable to your use of the Service. We make no representation that the Services are appropriate or available for use outside Canada and the United States.

If you have a concern or dispute regarding the Services, we encourage you to contact ClaimCart first so we can attempt to resolve the issue informally. Most concerns can often be resolved quickly through our support team.

If a dispute cannot be resolved informally, it will  be resolved exclusively in the courts located in the Province of Alberta, Canada, and you consent to the personal jurisdiction of those courts, unless applicable law gives you the right to bring a claim elsewhere, which these Terms do not take away. Nothing in this section prevents ClaimCart from seeking injunctive or other urgent relief in any court of competent jurisdiction to protect its intellectual property or the Services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. General Terms

These Terms, together with the policies incorporated by reference, are the entire agreement between you and ClaimCart about the Services and replace any prior agreements or understandings. If there is a conflict between these Terms and a policy, these Terms govern unless the policy expressly states otherwise.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of all or substantially all of our assets, on notice to you.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. ClaimCart is not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, government orders, war, terrorism, labour disputes, cyberattacks, and outages of third-party hosting, payment, or telecommunications providers.

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and ClaimCart. Sellers are independent businesses and are not agents or representatives of ClaimCart.

Notices to ClaimCart must be sent by email to info@claimcart.com or to the mailing address below. Notices to you will be sent to the email address associated with your account or posted within the Services. The parties have requested that these Terms and all related documents be drawn up in English.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at info@claimcart.com or at the address below.

ClaimCart Inc.

PO BOX 54063 RPO Walker
Edmonton Alberta, T6X 2V6, Canada

Email: info@claimcart.com

Website: https://claimcart.com

16. Electronic Communications

By creating an account or using ClaimCart, you agree to receive electronic communications from us, including account notifications, billing information, security alerts, updates to our Services, and other important notices.

These communications may be provided by email or through your ClaimCart account and satisfy any legal requirement that such communications be provided in writing.

We will send you marketing or promotional emails only where you have consented to receive them or where otherwise permitted by Canada’s Anti-Spam Legislation. You can unsubscribe from marketing emails at any time using the link in the email. Account, billing, and security notices are not marketing messages and you will continue to receive them while you have an account.

You are responsible for keeping your email address and account contact information current so you can receive important communications from ClaimCart.